FAQ

All orders are shipped in either a plain brown box or a padded business envelope, depending on your items. The packaging is completely anonymous with just your address and ours. Because BeSexs is a very recognized name, we use an alias on the return address label to protect your privacy.

• Express delivery options such as UPS Next Day Air, UPS 2-Day Air and Priority Mail are shipped on the same day, if your order is received by 2:45 pm ET. During checkout, our shipping options will indicate when you will receive your order.

The UPS Next Day and UPS 2-Day shipping options are for business days only. UPS Saturday Delivery is available. UPS also does not deliver on most holidays.

Under our 100% Customer Satisfaction Guarantee, you can return any item for any reason within 90 days.

Standard shipping takes 5 to 8 business days on the East Coast and 10 to 14 on the West Coast. You can get a more precise estimate using your zip code during the check out process. We have several express delivery options available if you need to get your order faster

Occasionally our manufacturers may discontinue or re-design a product we feature on the website. In those cases, we may substitute a similar item of equal or greater retail value in your order. All substitutions are covered by our 100% Customer Satisfaction Guarantee.

The name “BeSexs” will never appear on your credit card statement. We are listed as “BeSexs Mail” instead.

Priority and Express Mail are provided solely for orders to be delivered to a P.O. Box as a way to give those customers a faster option than standard delivery.

All orders over $400 automatically require a signature, regardless of delivery method. BeSexs might ask for a signature if you are reshipped an item or order. UPS requires signatures for items over $250 and when you reshipped an item or order.